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EURO 2024

Frequently Asked Questions

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The first ticket lottery began on October 3, 2023, and concluded on October 26, 2023. Over 1.2 million tickets were available, and they were allocated through a fair and transparent lottery system. Every applicant had an equal chance of winning, regardless of the timing of their application. Registration for the ticket lottery was accessible via www.uefa.com/euro2024. The deadline for registering for the second ticket lottery was December 12. Tickets will be allocated by January 31, 2024, among all applicants. A third and final ticket lottery will occur in March 2024.

The second application phase for tickets to the UEFA EURO 2024 started on December 4 and ended on December 12. German fans had the opportunity to apply for tickets in the German fan block. The tickets will be allocated among all applicants by January 31. The third and final ticket lottery will take place in March. Registration for the ticket lottery is available through Tickets/Hospitality | UEFA EURO 2024 | UEFA.com.

No, once tickets are purchased, these transactions are final. Cancellations are not possible. The tickets are intended for personal use by the purchaser and their guests and must not be resold or auctioned, except through UEFA's official resale platform.

Yes, ticket resale is only permitted through UEFA's official resale platform. This platform will open in a specific time window in spring 2024. Exact dates are yet to be announced, and resale will depend on current demand. More details will be provided later.

Visitors should not miss sights such as Königsallee, KÖ Bogen II, Little Tokyo, Classic Remise Dusseldorf, Rheinturm, Rheinuferpromenade, and Medienhafen. Another highlight is the Düsseldorf brewery culture.

Despite its size as a metropolis, Düsseldorf is surprisingly compact and is affectionately known as the '10-minute city' because many attractions are easily accessible on foot. For longer distances, efficient tram connections are available. Bicycle rentals also offer the opportunity to explore the charming surroundings. Furthermore, the Düsseldorf Card allows you to snag public transportation, museums, and city tours at discounted prices.

Düsseldorf Airport is located just 10 km north of the city center and offers excellent connectivity. Travelers can quickly and conveniently reach the downtown area by S-Bahn, regional train via SkyTrain, taxi, private transfer, Uber, or car sharing. The S-Bahn line 'S11' in particular provides a fast connection to Düsseldorf Central Station.

Düsseldorf Airport is often the preferred choice for travelers from the Ruhr area due to its proximity to the cities in this region. As the largest airport in North Rhine-Westphalia, it offers extensive flight connections, making it an ideal choice for visitors traveling to the UEFA EURO 2024.

From Düsseldorf to Gelsenkirchen:

There are direct train connections from Düsseldorf Central Station to Gelsenkirchen Central Station. Trains run hourly, and the journey takes about 43 minutes. The cost for a train ride ranges between 10 and 30 euros. Another option is the Deutschlandticket for 49 euros, which allows for a month of local and regional transport use. Tickets are available via the Deutsche Bahn app or website, and at train stations at the ticket counters. For UEFA EURO match ticket holders, the ticket is also valid for up to 36 hours as a travel ticket for the entire network of VRR (Rhein-Ruhr Transport Association) and VRS (Rhein-Sieg Transport Association), valid from 06:00 AM on the day of the game until 06:00 PM the following day.

From Düsseldorf to Dortmund: 

There are direct train connections from Düsseldorf Central Station to Dortmund Central Station. Trains run every 15 minutes, and the journey takes about 47 minutes. Ticket prices vary between 11 and 70 euros. Another option is the Deutschlandticket for 49 euros, which allows for a month of local and regional transport use. Tickets are available via the Deutsche Bahn app or website, and at train stations at the ticket counters. For UEFA EURO match ticket holders, the ticket is also valid for up to 36 hours as a travel ticket for the entire network of VRR (Rhein-Ruhr Transport Association) and VRS (Rhein-Sieg Transport Association), valid from 06:00 AM on the day of the game until 06:00 PM the following day.

From Düsseldorf to Cologne: 

There are direct train connections from Düsseldorf Central Station to Cologne Central Station. Trains run every 15 minutes, and the journey takes about 31 minutes. Ticket prices range between 10 and 55 euros. Another option is the Deutschlandticket for 49 euros, which allows for a month of local and regional transport use. Tickets are available via the Deutsche Bahn app or website, and at train stations at the ticket counters. For UEFA EURO match ticket holders, the ticket is also valid for up to 36 hours as a travel ticket for the entire network of VRR (Rhein-Ruhr Transport Association) and VRS (Rhein-Sieg Transport Association), valid from 06:00 AM on the day of the game until 06:00 PM the following day.

These translations reflect the original texts independently and maintain their specific information.

Ticket holders are entitled to a free 36-hour travel pass, valid for the entire network of the VRR (Rhein-Ruhr Transport Association) and the VRS (Rhein-Sieg Transport Association). This travel pass can be used from 06:00 AM on the day of the match until 06:00 PM the following day.

The best way to reach the Düsseldorf Arena from the main station is by taking the Rheinbahn Line U78. The train journey to the "Merkur-Spiel-Arena/Messe-Nord" stop takes about 15 minutes and offers a fast and convenient way to the stadium.

Allow for about an hour in total to travel from the city center to your seat in the stadium. This includes the train ride on the Rheinbahn and a short walk, as well as additional time for security checks at the gates.

The best places to park are the P1 or P2 parking lots at the Düsseldorf Arena, which offer a total of 20,000 parking spaces. Be aware that the parking is subject to a fee and it's about a 20-minute walk from these parking lots to the stadium. You can find current parking fees from the operating company.

Yes, Deutsche Bahn and UEFA have negotiated special fares for visitors to the EURO 2024 venues. These fares will be available from January 17th on the DB website.

Düsseldorf is also known as a 10-minute city, meaning most places are easily accessible on foot from most hotels. Generally, it makes sense to choose a hotel just outside the Old Town to avoid the noise at night.

To get from the city center to the stadium, there are several options. For those who prefer a walk, the Rhine Walk offers a stunning route along the river, leading from the Old Town to the stadium. Alternatively, public transportation such as the subway or buses are available, providing a quick and direct connection. The Rhinebahn Line U78 goes directly to the stadium. Tickets can be purchased at machines located at the stops or on the buses. For those arriving by car, parking is available near the stadium. Each of these options offers a pleasant journey to the heart of the football action.

Applications are now open at www.euro2024volunteers.com. Following a successful online application, you will be invited for an interview. To ensure a smooth process for everyone, digital accessibility assistance software is being used for the website and application platform.