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Information for B2B partners

Information for our partners in the tourism and event industry
in Düsseldorf and beyond

How do we support our partners?

Our services

Visit Düsseldorf is a modern tourism organisation with a welcoming and friendly team at its office on Carlsplatz in the old quarter. We provide efficient, expert advice and inspiration. Our mission, as the tourism board for Düsseldorf, is to promote the city as a destination both nationally and internationally. We work hand in hand with our local partners to do this.

This landing page provides an overview of our projects and activities. And if you have any questions or requests, you will find contact details here for a member of our team who can help. Our services include products such as guided tours and tourist cards, information about our activities in relevant source markets, the B2B networking event Travel InDUStry Forum, our free media portal, and the FLOW.NRW and open data special projects.



Services for tour operators

✓ We are the first port of call for group packages and modules in Düsseldorf. Take advantage of our extensive experience in the group event and tour operator business and book all components from a single source.

✓ We know Düsseldorf inside out! Our team will help you with recommendations, tours and information for your Düsseldorf programme.

✓ We offer more than just the standard package! All packages booked through us can be tailored, as far as possible, to your specific requirements. We value your customers as much as you do, so our focus is on ensuring they have a positive experience. 

We offer the following services:

✓ Individual advice

✓ Programmes tailored to your requirements

✓ Favourable terms for resellers

Heidrun Ranz

Head of Travel Services

Phone +49 211 17 202 - 854





Market development and special projects

The market development department analyses trends in tourism. The department also develops strategies and concepts for Düsseldorf’s national and international marketing, which it then implements in collaboration with other departments and its partners in tourism. The focus is on the source markets Germany, Benelux, France, UK, USA, China, the CIS and the Arab Gulf States. The department organises trade events in these markets and participates in tourism fairs, road shows and press workshops. It also initiates and organises press trips, influencer trips and familiarisation trips from international markets, and manages special projects such as urbanana/FLOW.NRW and health tourism.

We offer the following services: 

✓ Dialogue with B2B partners in Germany’s tourism industry and in the international source markets

✓ In-depth knowledge of the market and of the latest trends and developments

✓ Involvement in multiplier trips (press, influencers and tour operators)


Helma Kremer

Head of Market Development 

Phone +49 211 17 202 - 2243


Nora Will

urbanana / FLOW.NRW

Phone +49 211 17 202 - 2246


Dimitri Belov

Marktbearbeitung, Health Tourism

Phone +49 211 17 202 - 2244


Angela Valentini

Health Tourism

Phone +49 211 17 202 - 2242